Job offer: Technical Support
The main task is to support the sales department in domestic and international business activities. The technician works with confidential information which includes:
- Production processes and plans
- Sales and marketing strategies
- Financial data
- Computer programs and company structure
- Technical specifications and development documentation
- Machinery
- Customer contact details and accounts
This position includes responsibility for the protection of this information and its safe keeping.
Job description:
- Technical support for the sales department:
• Providing technical support in the processing of offers and requests, searching for new business partners and consulting with customers.
- Creation of technical documentation:
• Preparation of datasheets, technical specifications, presentations and manuals.
• Managing and updating demo samples in the meeting room.
- Training and exhibitions:
• Preparation and implementation of training for customers and partners, participation in exhibitions and presentations.
• Contributing to the promotion of the company at various events.
Cooperation with the development department:
The technician works closely with the development department to create new products based on demand from the sales department. He is involved in testing new products and verifying their parameters before introducing them into production. Ensures the preparation of technical documentation and materials for customers.
Responsibility:
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Ensuring the accuracy and completeness of technical parameters in tenders.
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Creating technical documentation for products.
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Processing and forwarding requirements from the sales department to production and development.
Jurisdiction:
The technician is empowered to use available information to optimize the sales process and company presentation, thus contributing to the successful sale of products and services.
Personal characteristics:
- Independence, reliability and a proactive approach.
- Ability to prioritize tasks effectively.
- Team player with a willingness to learn new things.
Benefits offered:
- Professional growth and development:
• Support in obtaining professional certifications, participation in trainings and conferences.
• Opportunities for career advancement within the company.
- Financial benefits:
• Attractive salary commensurate with your experience and skills.
• Performance bonuses and financial rewards for superior performance.
- Working environment:
• Modern technology and equipment.
• Flexible working hours with the possibility to work remotely.
• Pleasant working environment and friendly team.
- Other benefits:
• Meal vouchers or meal allowance.
• Life and pension insurance.
• Recreation allowances.
